Returns & Refunds policy

At 24×7 Customer Center, we are committed to delivering high-quality repair services and ensuring customer satisfaction. Our refund policy outlines the circumstances under which refunds may be granted for our services. We aim to be transparent and fair, providing our customers with clear guidelines regarding our refund process.

Service Satisfaction Guarantee

We take pride in our work and strive to meet your expectations. If you are not satisfied with the service provided, please contact us within 7 days of the service date. We will assess your concerns and may offer a re-service at no additional cost or a refund, depending on the situation.

Refund Eligibility

Refunds are considered for the following reasons:

Service Not Performed: If a scheduled service was not conducted due to our error, you may request a full refund.

Unsatisfactory Service: If the repair did not resolve the reported issue and you followed our troubleshooting steps, a refund may be granted upon review.

Billing Errors: In the event of a billing discrepancy, please notify us within 14 days for correction or reimbursement.

Process for Refunds

To initiate a refund request, please contact our customer service at 7989592773. Provide your order number, details of the service, and the reason for the refund. Our team will review your request and respond promptly, usually within 3-5 business days.

Non-Refundable Services

Certain fees, such as service call charges or costs for parts purchased, may be non-refundable. We will inform you of any such fees prior to service.

We appreciate your trust in 24×7 Customer Center. Our goal is to ensure your complete satisfaction with our services. Thank you for choosing us!